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  • Where is this service available?
    Our services work in all countries that support Spotify. Here is a list of countries that are supported by Spotify: Africa Algeria Angola Benin Botswana Burkina Faso Burundi Cameroon Cape Verde Chad Comoros Côte d'Ivoire Democratic Republic of the Congo Djibouti Egypt Equatorial Guinea Eswatini Gabon Gambia Ghana Guinea Guinea-Bissau Kenya Lesotho Liberia Libya Madagascar Malawi Mali Mauritania Mauritius Morocco Mozambique Namibia Niger Nigeria Republic of the Congo Rwanda São Tomé and Príncipe Senegal Seychelles Sierra Leone South Africa Tanzania Togo Tunisia Uganda Zambia Zimbabwe Asia Armenia Azerbaijan Bahrain Bangladesh Bhutan Brunei Darussalam Cambodia Georgia Hong Kong India Indonesia Iraq Israel Japan Jordan Kuwait Kyrgyzstan Lao People's Democratic Republic Lebanon Macao Malaysia Maldives Mongolia Nepal Oman Pakistan Palestine Philippines Qatar Saudi Arabia Singapore South Korea Sri Lanka Taiwan Tajikistan Thailand Timor-Leste United Arab Emirates Uzbekistan Vietnam Europe Åland Albania Andorra Anguilla Ascension Austria Azores Balearic Islands Belarus Belgium Bermuda Bosnia British Virgin Islands Bulgaria Canary Islands Cayman Islands Ceuta Croatia Cyprus Czech Republic Denmark Estonia Falkland Islands Faroe Islands Finland France French Guiana French Polynesia Germany Gibraltar Greece Greenland Guadeloupe Guernsey Hungary Iceland Ireland Isle of Man Italy Jersey Kazakhstan Kosovo Latvia Liechtenstein Lithuania Luxembourg Madeira Malta Martinique Mayotte Melilla Moldova Monaco Montenegro Montserrat Netherlands New Caledonia North Macedonia Norway Pitcairn Islands Poland Portugal Romania Réunion Russia Saint Barthélemy Saint Helena Saint Martin Saint Pierre and Miquelon San Marino Serbia Slovakia Slovenia Spain Svalbard Sweden Switzerland Tristan da Cunha Turkey Turks and Caicos Islands Ukraine United Kingdom Wallis and Futuna North America American Samoa Antigua and Barbuda Bahamas Barbados Belize Canada Costa Rica Curaçao Dominica Dominican Republic El Salvador Grenada Guam Guatemala Haiti Honduras Jamaica Mexico Nicaragua Northern Mariana Islands Panama Puerto Rico St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Trinidad and Tobago United States United States Minor Outlying Islands (Navassa Island, Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Wake Atoll) United States Virgin Islands South America Argentina Bolivia Brazil Chile Colombia Ecuador Guyana Paraguay Peru Suriname Uruguay Venezuela Oceania Aruba Australia Bonaire Christmas Island Cocos (Keeling) Islands Cook Islands Fiji Kiribati Marshall Islands Micronesia Nauru New Zealand Niue Norfolk Island Palau Papua New Guinea Saba Samoa Sint Eustatius Sint Maarten Solomon Islands Tokelau Tonga Tuvalu Vanuatu
  • What is your return policy?
    We offer a 3-day money-back guarantee policy on your initial payment. Each refund is liable only if the payments were made no longer than 3 days prior to the claim. We do not grant refunds for any Spotify Premium Plans for accounts that have been in another Spotify Premium Family Plan within 12 months prior to the customer's initial payment. If you would like to make a refund, email regarding any details of your refund.
  • How long will it take to receive my Spotify Plan?
    An order will process within 24 hours of the order time. A confirmation email will be sent out once the premium is ready.
  • Who can I contact if I have any questions?
    You can use the live chat feature or email A reply will be made out within 24 hours.
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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